At Catliza Web Technologies, we want you to be completely satisfied with your purchase. If you are not satisfied with our products or services, please review our Refund and Returns Policy

Eligibility

• To be eligible for a refund or return, the product or service must meet one of the following criteria
• It is completely non-functional or not as described.
• You have opened a support ticket but have not received a response within 48 hours (2 business days).
• The product description was misleading

Refund Process

• To request a refund, please contact our customer support team with details of your purchase and the reason for your refund request. We will review your request and process the refund if it meets our eligibility criteria.



Refund Timing

• Refunds may take up to 45 days to reflect in your account, depending on your bank and payment method.



Non-refundable Items

• Certain digital products may not be eligible for refunds,



Including

• Products that have been downloaded or used.
• Products that have been customized or modified to meet your specific requirements.

Cancellation

• You may cancel your account at any time; however, no refunds will be provided for cancellations.

Contact Us

• If you have any questions or concerns about our Refund and Returns Policy, please contact us for assistance.